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November 10, 2009

How to Clear Paper Jams?

November 10, 2009
Let us suppose that you've got deadlines to beat and reports to submit when suddenly in the middle of printing, the laser printer jams. In instances such as this one, the normal reaction would be to bellow in frustration and to vent one's anger on the equipment over the delay its malfunction has caused. But then such action is counter-productive. On the contrary, one must keep his cool and thresh out what ever triggered the paper jam in the first place.

There are several factors that could push a printer to jam. In most cases, the user have no control over it. Find below 2 of the most common causes of paper jams. For a more detailed discussion on the causes of paper jams, refer to our previous post Paper Jams: Why paper gets stuck inside the printer?
  1. Paper type, quality and moisture content that renders the media to crease easily

  2. Worn out rollers that have lost its tendency to pick-up and move paper in the course of printing
Clearing the Paper Jam
Always maintain a clear, focused mind when attempting to retrieve the paper from where it jammed and determine the best solution possible. Never rush when pulling out jammed paper because failure to retrieve the entire sheet could result into more serious problems once paper has been ripped into smaller pieces. Below are five steps adapted from PC Support Tips.com that could help the user clear paper jams.
  1. Initially pull out whatever paper is left with the printer intake and paper supply trays.
  2. New generation printers are supplied with removable paper intake trays. Pull out the paper tray for an easy inspection of the jammed section of the printer.

  3. Now remove the toner cartridge and drum unit from the printer. Doing this will provide easy access to the jammed paper.

  4. Open the printer's sheet-feed back door to inspect the extent of paper obstruction. This step is applicable for laser printers designed with a straight paper path.

  5. After discerning the nature of the paper jam, start pulling the jammed paper out gently. Consider applying force evenly on the entire width of the paper to avoid tearing. Remember that the entire sheet should be removed as a single piece.
After removing the jammed paper from the printer, check further for any debris (paper clips, staple wire, hair clips) that may have triggered the jam.

Before reloading the toner cartridge back to the printer, determine if the cartridge has sufficient toner supply. If not, then use a compatible toner refill kit to replenish toner supply. You have just completed clearing the printer of jammed paper, plug the printer back and start printing.

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